Category Archives: Success

How to be Successful: Being an Introvert in an Extrovert World

The Vetducator - Quiet book cover

According to Susan Cain in her book ‘Quiet: The Power of Introverts in a World That Can’t Stop Talking,’ before the turn of the 20th century, our country had a culture of character.  You were trusted and people did business with you on the basis of your integrity. Around the turn of the century, though, the culture began to change to the culture of personality.  Everyone should read this book, since it’s incredible. Extroverts should read it so they understand the introverts, and introverts should read it so they understand themselves. Until you can, let’s talk about how to successfully be an introvert in this day and age.

Fortunately, you have done well with your chosen career.  Many people enter veterinary medicine believing- incorrectly- that they get to work with animals more than people.  So it seems the profession may select for more introverts than, say, business. This means there are more of Your People around, which will make things easier.  You don’t have to explain as often why you don’t want to go out after a hard week of studying and test taking. You can spend time with your small collection of close friends without much pressure to do more.  Not everyone is an introvert, but it’s not hard to find them in vetmed.

I personally think introverts have an easier time with my first rule: Aim for Zero.  Introverts take time to observe before acting, and deliberate, and therefore tend to make more thoughtful actions.  It seems that extroverts are the ones who may try to put themselves out there attempting to be a +1 and fail miserably.  I personally prefer people who are quietly competent, and this seems easier for an introvert than an extrovert.

On the other hand, it’s also important to show up and smile, which may be harder for introverts.  So you may need to do something outside your comfort zone. Fortunately, this is good, because it forces you to get better at something which is difficult: a key concept embraced in Kaizen.  If it’s hard for you to go socialize with people, then work on this. Develop it like any skill, and it will pay strong dividends for you.

Give yourself permission to be an introvert.  If you are at a social function and you are Just Done, feel free to ghost.  Push yourself a bit, but in measured amounts.  Give yourself time to recharge. If you want to have quiet time to read at lunch, find a little nook on the top floor where nobody goes and curl up with your book.

Although introversion and social awkwardness and anxiety and shyness are not synonymous, they often co-exist.  If you are socially awkward, that is just fine, PARTICULARLY for academic veterinary medicine! You don’t have to be the most flamboyant, expressive, bubbly person.  None of the suggestions I give in the How to be Successful series hinge on being an extrovert. Because you don’t have to be sociable. You DO have to be pleasant to work with and hard working, but quiet people can do this easily.

Academic veterinary medicine is a great place for an introvert.  You can (generally) set your own schedule and decide how much or little you want to interact with people.  Yes, you do need to teach, but with practice you will get better and more comfortable. You can engage in highly detailed and cerebral pursuits.  You can lock your office door or go for a walk to recharge. If you’re an introvert, seriously consider a career in academia. It’s pretty great.

How To Avoid Making a Damn Fool of Yourself on Externship

I don’t want to write this blog post.  I don’t feel like I should have to. It’s common sense, isn’t it?  It’s a waste of data to send this through the interwebs. Unfortunately, I have experienced veterinary externs who made a damn fool of themselves.  They besmirched the reputation of their home institution, irritated colleagues and faculty, and sank any hope of getting a letter of recommendation or being ranked at the institution.  So, since I have seen it, I am here to help. If you are an RFHB, you may go to the next post.  If not, here’s how to avoid making a damn fool of yourself on externship.

1) You are a guest.  Would you go to someone’s house and denigrate the way they load their dishwasher?  “Man, they’ll never get clean if you do it like that!” Don’t insult your host school in any way.  Don’t talk down about their students or their faculty or their processes. You may make a polite remark like, “Oh, how come you do it like that?” or “Oh, why do you do that” or “Oh, what was your rationale for deciding to do it that way?” if it reflects a genuine interest to learn.  But just because they do things differently doesn’t mean they’re bad. Try to see the good in the differences. Heck, I learned how to place coccygeal art lines at CSU during a 3-week externship which I would have never learned otherwise. Be open-minded.

2) Learn the system.  There is always a painful learning curve the first week, but pay attention and try hard to figure it out.  If you work at it, you will be more effective by the second week. You may not know where the Q-tips are, but at least you can fill out a medical record and find ICU.

3) Show up.  Set two alarm clocks if you have to.  A student at their home institution may get a one-off if they miss a day or show up late.  You don’t have a whole year to impress these people, you have 2-4 weeks. A single day of a bad showing represents up to 10% of the experience these people will have with you.  Make sure you know the route to the hospital and budget plenty of time in the event of an accident or road closure.

4) Work hard.  Come in early, stay late, don’t complain.  You are representing your home school as well as yourself.  You don’t want anyone to have the slightest inkling that your home school trains slackers.  Represent your home school with honor.

5) Smile.  Be pleasant.  Be engaged. Ask polite questions.  Be helpful. Be positive. It’s only for 2-4 weeks.  Even if you are not by nature a particularly outgoing person, you can still appear happy to be there.  Because you SHOULD be happy to be there. You’re in god-damned-vet-school, how amazing is THAT?!? And this place had the good grace to accept you in as a guest!  That is pretty amazing.

6) Treat everyone with respect, especially the technicians.  Obviously, this is true at your home school, but is even more important when you are an extern.  Technicians are amazing; be sure to treat them with the utmost esteem.

7) Be appreciative.  Make sure to thank your colleagues and mentors for the experience.  If you had a particularly good connection or may be interested in a letter of recommendation, a follow-up thank you card may not come amiss.  In particular, thank the technicians.

That’s it.  It seems simple, doesn’t it?  It seems like it shouldn’t need to be said.  But believe me when I say this: it DOES need to be said.  And YOU may be the one to whom it needs to be said.

Dr. Coretta Patterson Vetducator Podcast Image

Podcast Episode 4 – Dr. Coretta Patterson

Dr. Patterson was my supervisor at one of my academic positions, and she was a very inspiring, positive, wonderful boss. She has a massive wealth of experience in academic veterinary medicine and mentoring students and faculty. She is compassionate and will also tell you what you Need To Hear in a positive way to make you a better veterinarian. Dr. Patterson talks about raising a family during training, how to progress successfully through an academic career, and what is great about internal medicine.

Links to topics brought up in this episode:

What to Get Out of Doing Research Work as an Undergrad

There is No Ideal Applicant

Words of Caution for the Aspiring Vet Student

Special Announcement: Realize.VET Interview!

Dr. K, the host of Realize.VET, did an interview with me recently and got it posted quickly! You can find it at the link below. We talk about all sorts of topics I think would be helpful for you on your path through veterinary medicine. Check it out!

How to be Successful: Be Appreciative

The Vetducator - Be a superstar in appreciation of people image.

We were flying home this weekend and saw a guy in first class who wasn’t exactly bad; he just acted entitled.  The steward had to ask him twice to put his computer away. On landing, the steward had to tell him to buckle his seatbelt.  Before takeoff, the steward was asking everyone loudly about a backpack and no one answered; it turned out it was this guy’s pack and he was just ignoring the steward.  He drummed his fingers loudly and hummed, disrupting other passengers. It’s possible he has never flown before and doesn’t know normal air travel etiquette, but I think it’s more likely that he just feels entitled.

I believe a feeling of entitlement is the antithesis of being appreciative.  When we fly, we realize what a goddamn miracle it is. We are hurtling through space at incredible speeds with remarkable comfort and luxury.  We obey all the rules and try not to disturb the attendants at all. We appreciate how amazing the experience is and want to be Low Maintenance.  This sense of appreciation is key to a happy life and personal relationships, but it is also key to being an excellent student/intern/resident/faculty member.

Do you appreciate the technical staff?  I read a letter of recommendation recently where the writer pointed out that the candidate regularly thanked the technicians and the techs loved working with this applicant.  Holy crap, this student appreciated the technical staff to the point where a faculty member noticed? That stands out to me as an evaluator. That tells me this person cares about other people and appreciates them. This will translate into greater success for them in all professional paths, so of course I want to recruit this person!  They will be an awesome resident and great specialist, spreading positivity where they go and enhancing the reputation of our program.

Do you appreciate your mentors?  They spend lots of time helping you, training you, and giving you advice.  Hopefully, you express some thanks for what they give to you.

Do you appreciate your peers?  Your students? Everyone around you in the veterinary world is working together as a team.  All it takes is a quick “thanks”. If someone went out of their way or they did a great job that day, finding them and saying, “Thank you, Sean, for rocking out the cases today!”  It’s genuine, it makes people feel good, it makes you feel good, it builds positive relationships, and it makes people enjoy their work.

If you can be someone who brings positivity, and not negativity, to work, you are bringing excellent value to that program.  If you want to be recognized as a great student, intern, resident, or faculty member, be appreciative. You don’t have to be happy all the time, or bow and scrape to anyone.  But if you give a genuine word of thanks now and again, it will work wonders for your career. Do you remember a time when someone sincerely thanked you? How did that make you feel?  Share in the comments!

How to Be Successful: Answer Emails

The Vetducator - Reply to emails image.

A while ago, I posted this question on my Facebook wall: “Is answering emails promptly a requirement for white collar work?”  My professional friends responded with a resounding YES. “It is, and those who don’t make everything harder for everyone else.” In your endless quest to aim for zero, this is an easy one.  Not answering email makes you a clear -1 in professional realms, including veterinary medicine.

Getting an email and not answering it is almost exactly like being late to a meeting where your presence is required.  What you are saying, loudly and clearly, is this: “My time is more valuable than your time.” You may not INTEND to say that.  But that’s what you are actually saying with your actions. I don’t know why and, you know what, I don’t care. It doesn’t matter why. The end result is me feeling about this small.

The Vetducator - Feeling small when no one replies to your emails.
I feel like the small figure when I don’t get a reply.

I understand there can be an overwhelming flood of emails coming in, all needing attention.  There are a variety of systems for handling them. Ignoring them is not an option if you want to be seen as a professional.  Here’s how I handle them, but YMMV.

First, when I get an email, I decide whether it needs to be deleted.  I get a lot of these that aren’t spam per se, just not relevant to me right then.  If I don’t care about it and don’t imagine needing it, it gets deleted. (This baffles my best friend, who insists I should just archive it, but if I can’t imagine ever needing it, wouldn’t it be better to remove that data from my storage?  I think so.)

Next, is it an email which can be answered quickly and in a sentence or two?  Scheduling events are like that for me. These can be quickly bounced back to the sender with my availability.  Others are quick replies like “Thanks” and the like. These are my favorite types of emails. Requests for working with me from this blog also fall under this heading.  They get dealt with within the hour or, if I am busy on clinics, that day.

Third, if it’s not an email which can be answered quickly, how much cognitive energy is it going to take to handle?  Is it a request to run statistics on a paper with which I have passing familiarity? That will be an entire afternoon project.  I generally divide these into two categories: do in under a week or put off until close to deadline. If under a week, I tend to do the more cognitively simple tasks sooner.  In either event, I always reply to the email promptly (unless it was automated, as with a journal decision on a submitted manuscript).

Replying to email is just one aspect of being reliable.  And hoo boy, if you can get a reputation for being reliable vs. being unreliable, go for reliable.  You will get better recommendations, people will want to work with you more, and your career will progress more positively.  You must respond to emails in a timely fashion to be considered a professional.

So now I am genuinely curious: why don’t you respond to emails promptly?

Special Announcement: Podcast a Vet Interview!

Dr. John Arnold, the host of Podcast a Vet, did an interview with me last week and already has it up! You can find it at the link below. We talk about all sorts of topics I think would be helpful for you on your path through veterinary medicine. Check it out!

https://podcastavet.com/podcast/erik-hofmeister-reasonable-human-being

Would you Rather Be Smart or Have a Good Personality?

The Vetducator - Jimmy Stewart in Harvey giving advice about being pleasant over smart.

“In this world, you must be oh so smart, or oh so pleasant. Well, for years I was smart. I recommend pleasant. You may quote me.”

I belong to a private Facebook group for those who graduated in my class in vet school.  When a discussion about grades came up, one of my classmates pointed out many internship programs select people that are easy to get along with over the ones with amazing grades.  My reply was, “Oh man, personality trumps smart every time for me.” Several of my classmates chimed in in agreement. I thought it was worthwhile to talk about.

When I go about selecting residents, I have often said, “I can TEACH them what they need to know.  But if they are difficult to work with, I can’t change that.” I want to be clear: I’m not talking personality like outgoing, bubbly, constantly cheery.  I get along great with quiet, brooding types. I mean personality in the sense that the person is humble, can deal with other human beings, and is willing to work hard.

Grades don’t necessarily indicate your intelligence- they indicate your ability to get good grades in the system we have.  Almost everyone in vet school is smart. Or at least smart ‘enough’. Those who excel have a curious mind, are willing to take feedback, and seek improvement in their lives.

I have known plenty of people who got amazing grades, but were not necessarily successful clinicians, and people who got poor grades who became amazing clinicians.  Success depends on so much more than being smart, or being highly ranked in your class. For some internship and residency programs, yes, they do look at your grades and class rank.  If you’re not near the top, that is fine- those programs wouldn’t be a good fit for you anyways.

Any program that cares that much about class rank is likely to find others who think that is important.  Some of those programs are successful, which is great. I think there are many more programs which understand that there are so many things people bring to the table and need to be good at other than their grades.

We have been talking a lot about ‘soft skills’ in veterinary medicine for the last decade, and it’s because we had been focused so much on grades and test scores up to that point.  What employers want isn’t the person who gets As, they want the person who will manage their cases effectively and keep clients happy. Doing that requires way more than medical knowledge.  It requires communication skills, empathy, and emotional intelligence.

Some of these you can learn and train, like communication skills.  Others may develop over the course of years. But if someone is a Negative Person, or is Arrogant, or some other major personality defect- I can’t fix that with training.  That person needs years of therapy and a strong motivation to change.

I have two major takeaways for you.  1) If you are not at the top of your class, you can excel and be successful nonetheless.  Read all the How to be Successful posts. 2) Improvements to your personality will pay much greater dividends than improvements to your knowledge.  Hiring decisions are based on how you are to work with- NOT how much you know.

Dr. Clara Moran

Podcast Episode 3 – Dr. Clara Moran

Dr. Moran and I worked together on a terrific research project which led to a publication in JVECC while she was a veterinary student. I wrote letters of recommendation for her and have been so excited to see her be successful in surgery. Dr. Moran talks about why academia is awesome, particularly when studying for boards, why surgery is fun, and developing relationships.

How to be Successful: Smile

The Vetducator - woman's perfect smile.

I have no intention of smile-shaming anyone.  I know people- women especially- get told all the time, “You should smile more.”  I don’t want to make those with Resting Bitch/Asshole Face feel worse. All that being said, I am going to give you a piece of golden advice: during interviews, smile more.

This came into prominent focus for me during vet school interviews.  We had a batch of 6 applicants to interview. They were all basically good, and then we had one candidate who really grabbed my attention.  Her answers were similar to the others, but she seemed more engaged and interested in the whole process. After her interview, my partner and I said to each other, “Did you notice how much she was smiling?”  It made her interview instantly better and her more likable.

Dozens of job-focused websites advocate smiling, probably all for reasons you know about.  Our nonverbal cues are important. Smiling helps to recover from a gaffe. It influences first impressions.  The science indicates smiling improves the likelihood of being shortlisted.  Professional job advisers all advocate smiling.

One note of caution is to make sure your smile is genuine.  And it should be! You’re excited to be interviewing for a position.  Show that excitement and enthusiasm through your smile. You’re allowed to be nervous- nervous excitement can manifest in a smile.  Realize that the interviewers are there to support you and not knock you down. Make sure your smile is genuine and not forced. If you’re not feeling it, don’t stick a plastic expression on.  Try instead to find within yourself a reason to smile. You got an interview! That’s great!

I will also advocate that you smile during phone and video interviews.  Even though those on the phone can’t see you smile, it alters the way you speak and this, amazingly, comes across over the phone.  Video interviews obviously add the visual aspect, but it is amazing how often people forget basic interview tips. Remember this one- naturally smile during all interviews.

I understand it can be difficult.  You may not have a naturally bubbly personality.  Heck, I fall into this category. But when I am on an interview, I am genuinely happy to be there.  I am excited to meet all the people I may be working with and find out what they have to say. I feel that excitement internally, so I just remind myself to display it externally.  Try to find your inner cheerleader and let them out during the interview. Do you have strategies you use to smile more?